PUBLIC OFFER AGREEMENT
The present document of RANKS AAA Limited Liability Company (hereinafter - “Contractor”) is a public offer (hereinafter - “Offer”) and provided online at: https://www.ranksworld.com/
1. GENERAL PROVISIONS
1.1 Terms and Definitions in the Offer
Website - the Contractor's publicly available resource, open for free visual perusal, which is an aggregate of programs for electronic computers, graphic files, audio, video, multimedia data and other information contained in the information system, access to which is provided through the Internet at: https://www.ranksworld.com/ , including pages on subdomains.
Software is a set of programs that ensure the operation of computers/smartphones and solve the problems of the subject areas with their help.
Fee - the cost for a particular set of services and materials specified on the Website.
Information product - a set of results of intellectual activity, the right to use which is provided to the Customer under a simple (non-exclusive) license in order to develop the Customer's own skills and knowledge, posted on the Internet, available to authorized users (hereinafter - information product).
Authorization - the entry by the Customer of his login and password when entering his account on the page of the information product on the Internet.
Additional information materials on investments in the Russian market - electronic publications and other materials not included in the information product, including (but not limited to): video and audiovisual works, text materials, graphic materials - the results of intellectual activity (copyright objects), other information, the right to use which is provided to the Customer, under the conditions specified in this Offer (hereinafter - additional information materials). The composition of additional information materials is determined by the Contractor and is indicated on the Website.
Chat - means of messaging in real time, created by the Contractor in any messenger for information and consulting support of the Customer in order to provide the Customer with the opportunity to ask questions to the Contractor and promptly receive answers to them.
1.2 The Client is fully aware that the information and materials provided by the Contractor as part of the services can not be regarded as an individual investment recommendation, guidance or compulsion to invest money in any assets.
1.3 Decisions based on all information provided by the Contractor are the sole responsibility of the Customer. The Customer assumes full responsibility and risks associated with the use of information and materials provided by the Contractor in the provision of services.
1.4 A person who accepts the Offer acquires all the rights and obligations of the Customer under the Offer.
1.5 Acceptance is the full and unconditional consent of the Customer to the terms and conditions of the Offer and confirmation by the Customer that its terms and conditions are accepted without any reservations, limitations and fully comply with his will and requirements.
1.6 By accepting the Offer, the Customer confirms that the Contractor's services are provided remotely using the software and fully corresponds to the Customer's ability to use the services provided in this way.
1.7 Acceptance is carried out by the following successive actions:
– filling out the application form for the selected Tariff on the Website;
– partial or full payment of the Tariff by one of the methods offered on the Website. In this case, the amount of possible partial payment is specified on the Website.
1.8 The Customer guarantees that at the time of acceptance he has sufficient legal capacity to enter into the Contract.
2. SUBJECT AND PROCEDURE OF SERVICE DELIVERY
2.1 The Contractor undertakes to provide the Customer through the Internet access to the information product, in respect of which the Agreement is concluded, and the Customer undertakes to pay the Contractor the price in accordance with Section 3 of the Offer.
2.2 Provision of access to the information product means provision to the Customer of a simple (non-exclusive) license for the specified information product and informative consulting support on the investment topic during the period corresponding to the selected tariff, starting from the date of payment.
2.3 The Customer's informative consulting support includes:
2.3.1 information support in feedback chats on the topic of the online course;
2.3.2 for the model portfolios product, the support also includes an anti-crisis equity portfolio;
2.4 Information and advisory support is provided using remote technologies. The composition of information and advisory support depends on the selected Tariff.
2.5 Within 2 calendar days from the date of crediting the payment to the account of the Contractor, the latter provides access to the Customer's e-mail (specified in the payment) to the page on the Internet, on which the information product is placed.
2.6 Access to the chat with the expert is opened by providing a link to the chat with the expert to the Customer's e-mail and on the website "https://www.ranksworld.com/".
2.7 Access to the materials of the online course, as well as the Contractor's services referred to in paragraph 2.3 of the Offer is carried out in stages, according to the schedule established by the Contractor, which is placed on the page of the information product on the Internet. If necessary, the Contractor can change the schedule by notifying the Customer.
2.8 Access to the full version of the information product, as well as information and consulting support, specified in paragraph 2.3. of the Offer is provided subject to full payment.
2.9 In case of non-receipt of the access link, as well as in case of other technical difficulties, the Customer must immediately send a message to technical support at the following email address: email@example.com
2.10 Information support in group feedback chats is provided at the request of the Customer within 30 (Thirty) calendar days from the date specified in paragraph 2.2. of the Offer.
2.11 The Offer does not provide for drawing up and signing of acts on the services rendered. A separate act on the Customer's access to the information product is not drawn up. Services are considered to be rendered in proper quality and in time, as well as accepted by the Customer if within 2 (two) calendar days from the date of full access to the information product, the Customer has not stated a motivated objection to the quality and scope of services provided, by sending a corresponding appeal to the e-mail address of the Contractor.
2.12 The Customer, who has accepted this Offer in full, has the right to view the materials posted on the information product page on the Internet indefinitely.
2.13 During the period specified in paragraph 2.2. of the Offer, the Customer has the right to participate in webinars held by the Contractor in the form of an online broadcast with the provision of the Customer an opportunity to ask questions to the Contractor on the subject of services.
3. THE COST OF THE SERVICES AND PAYMENT PROCEDURE
3.1 Acceptance of the Offer is carried out on the terms of prepayment. The order of payment for each of the existing Tariffs, the terms of payment are posted by the Contractor on the Website.
3.2 The full price specified in the Tariffs includes all the Contractor's expenses related to the execution of the Contract, taxes and fees paid by the Contractor and the remuneration due to him. The total cost cannot be changed for the Customer if the latter has already carried out the acceptance in accordance with the conditions of the Offer and the existing Tariffs. In other cases, the Executor has the right to change the current Tariffs at its own discretion.
3.3 Payment is made in rubles in accordance with the terms of the Offer and the information on the Website.
3.4 The moment of payment is considered to be the receipt of funds to the current account of the Contractor. The contract is considered to be concluded and enters into force for the parties from the moment of payment by the Customer of the cost specified in paragraph 3.2. of the Offer.
4. CASH REFUND
4.1 General Provisions:
4.1.1 The Contractor shall refund the money in cases stipulated by the Offer and the legislation of the Russian Federation.
4.1.2 The Customer's application for a refund should be sent to the e-mail address: firstname.lastname@example.org not later than the date of acceptance of services by the Customer in accordance with clause 2.12 of the Offer. The application shall specify: the Customer's name, surname, patronymic, grounds for refund, no claims in case of refund and consent to the terms of refund. If the reason for the refund is, in the Customer's opinion, improper rendering of services by the Contractor, the Customer must attach appropriate evidence to the application for a refund.
4.1.3 If the Customer has not provided the initial data for the Contractor's report in time specified in paragraph 2.11. of the Offer and as a consequence - has not received "feedback" on it, it is not a basis for refunds.
4.1.4 The Contractor has the right to return the funds, if there are reasons to do so, using the bank details, from which the payment was made. The refund can be made by canceling the previous transaction.
4.1.5 The Contractor undertakes to return the funds within 30 (ten) calendar days from the date of receipt of the Customer's application for cause. The date of return of funds shall be the date of writing off funds from the Contractor's current account. The term for crediting funds to the Customer's bank account will depend on the conditions of the bank where it is opened, and its violation is the full responsibility of the respective bank of the Customer, not the Contractor.
4.1.6 In case of a technical error and double payment by the Customer, the Contractor shall return the funds to the Customer at the request of the Customer in the manner and within the time specified in the Offer.
4.1.7 Contractor has the right to unilaterally refuse to provide services to the Customer in case of impossibility to fulfill contractual obligations due to the Customer's actions, including: if the Customer incites ethnic conflicts, insults other Customers in chats with the expert as well as the Contractor, persons engaged by the Contractor to provide services in accordance with the Offer, distributes spam, advertises his services/goods without the consent of the Contractor.
4.2 Refunds in case of improper performance of obligations
4.2.1 The Customer undertakes to provide evidence and justification of improper performance of duties by the Contractor when submitting an application for a refund due to improperly rendered services.
4.2.2 Costs of refund of the amount paid by the Customer in accordance with the Offer for services of improper quality shall be borne by the Contractor.
4.2.3 If technical problems preventing the use of the complex of services and not caused by the fault of the Customer cannot be eliminated, the funds shall be returned to the Customer in the amount of services not rendered.
4.2.4 Services that do not meet the Customer's subjective expectations do not constitute services of improper quality.
4.3 Refund in case of proper fulfillment of obligations
4.3.1 Full refund is made at the Customer's request no later than the date of granting access in accordance with clause 2.5. of the Offer.
4.3.2 In case of termination of the Agreement on the Customer's initiative after opening the access to the services the Customer shall be obliged to pay for the services provided before receiving the notice of withdrawal from the Agreement even if the Customer did not use such access. The fact of providing services by the Contractor is providing access to the Customer in accordance with clauses 2.5 - 2.6 of the Offer.
4.3.3 The refund is calculated as follows:
18.104.22.168 In case of refusal by the Customer after the provision of access by the Contractor in accordance with clause 2.5. of the Offer, the Customer will be refunded the cost of services rendered by the Contractor minus 70% of the actual cost of all services, as well as minus other actual expenses of the Contractor to return, including postage expenses.
22.214.171.124 In the case of the Customer's refusal after the provision of access by the Contractor in accordance with paragraph 2.5 and paragraph 2.6 of the Offer, the cost of paid services is not refundable, since the services to the Customer are provided in full.
4.4.1 Access to the information product, other materials, access to which was provided to the Customer, information and consulting support (regardless of whether the Customer used this access or not) from the date of termination of the Contract for such Customer shall be subject to closure.
4.4.2 In case of termination of the Agreement in accordance with clause 4.4.1. of the Offer or the Customer's withdrawal from the Agreement after making the first payment under the staggered payment terms and after rendered services in accordance with clause 2.5. of the Offer return of funds is carried out according to the rules of clause 126.96.36.199. of the Offer.
4.4.3 In case of termination of the Agreement in accordance with clause 4.4.1. of the Offer or Customer's refusal from services after the first payment under the staggered payment terms and after services rendered in accordance with clauses 2.5. and 2.6. of the Offer, the cost of services rendered shall not be refunded, since the services to the Customer were provided in full.
5. RIGHTS AND OBLIGATIONS OF THE PARTIES
5.1. The Contractor shall undertake:
5.1.1 Comply with legal requirements regarding the processing, transfer and protection of the Customer's personal data.
5.1.2 Provide the Customer with access to the services paid for by the Customer.
5.1.3 Eliminate technical problems caused by incorrect operation of the Contractor's software and other errors, for the occurrence of which he is responsible.
5.1.4 To keep confidential information received from the Customer when providing services and conducting feedback.
5.2 The Contractor has the right:
5.2.1 Engage third parties to provide services without the Customer's consent.
5.2.2 At any time and at his own discretion to change, add conditions of the Offer or withdraw it. Changed by the Contractor conditions come into force from the date of their placement on the Website, if other term is not indicated by the Contractor at such placement. This clause does not apply to the Customer who has made the acceptance under the Offer.
5.2.3 Send to the Customer additional information materials on investments in the Russian market in printed form, the list of which is indicated on the Website. In order to send them in hard copy, the Customer shall provide a reliable mailing address. Each subsequent delivery, in case of return of the postal item, is made by agreement of the parties and at the expense of the Customer. At the same time, the legislation on consumer protection does not apply to the legal relations that have arisen between the parties on the transfer of additional information materials to the Customer, since the Contractor does not provide any services / goods on a paid basis to the Customer and does not provide. Ownership of the additional materials specified in clause 5.2.3. of the Offer arises from the date of payment of the entire cost of the Contractor's services. In case of cancellation of the Contract, the Customer is obliged to return at his own expense the additional information materials sent to him on investments in the Russian market in printed form and reimburse the Contractor for the costs incurred related to their dispatch within 10 (ten) calendar days from the date of termination of the Contract.
5.3 The Customer undertakes to:
5.3.1 Provide correct data when placing an order, as well as up-to-date information necessary to send notifications to the Customer necessary to provide him with services in accordance with the Offer.
5.3.2 Fully review the Offer before making a payment.
5.3.3 Make a payment.
5.3.4 Not to record, not to distribute (not to publish, not to place in publicly available sources, not to make public, not to transfer or resell to third parties) for commercial or non-commercial purposes the Contractor's materials, except in cases expressly provided for in the Offer, not to create information products based on them for the purpose of extracting commercial profit.
6. RESPONSIBILITIES OF THE PARTIES
6.1 Decision-making based on all the information provided is in the exclusive competence of the Customer. The Customer assumes full responsibility and risks associated with the use of information and materials provided by the Contractor.
6.2 The Contractor is not responsible for the quality of the Internet connection, errors in data transmission, data corruption, errors or delays in display that occurred through no fault of his.
6.3 The Contractor is not responsible for the inability to use the Website, the page of the information product on the Internet for any reasons that arose not through the fault of the Contractor, including, but not limited to: errors, omissions, interruptions, deletion, defects, delay in processing or transmission of data, disruption of communication lines, equipment malfunction, any technical failures or other problems of any telephone networks or services, computer systems, servers or providers, computer or telephone equipment, software.
7. FORCE MAJEURE
7.1 The Parties are released from liability for partial or complete non-fulfillment of obligations if such non-fulfillment was a direct consequence of force majeure circumstances (force majeure) that arose after the conclusion of the Contract, as a result of extraordinary events, namely: fire, flood, hurricane and earthquake, or the imposition by state authorities of restrictions on the activities of any of the Parties and other similar circumstances, if these circumstances the Parties could neither foresee nor prevent by reasonable measures.
7.2 The Contractor is obliged to notify the Customer about the occurrence of such circumstances within 3 (three) calendar days from the date of their occurrence by posting information on the Website and/or to the e-mail address specified by the Customer when making the payment, and the Customer is obliged to send the Contractor a letter to the e-mail specified in the details of the Contractor.
7.3 A Party that has not notified the other Party of the impossibility of fulfilling its obligations loses the right to refer to such impossibility.
7.4 The Customer's lack of free time for any reason, being on vacation, business trip, non-payment of Internet access, breakdown of the Internet access means are not force majeure circumstances.
8. THE RESULT OF INTELLECTUAL ACTIVITY
8.1 The Customer has the right to use the results of intellectual activity to which he has been granted access exclusively personally. The Customer does not have the right to grant access to third parties to the Internet page on which the information product, additional information materials provided by the Contractor to the Customer are located, alienate the credentials necessary for access, upload the results of intellectual activity to third-party media and resources, including cloud storage, distribute to third parties in any way.
8.2 The Customer does not have the right to process, modify, accompany with comments and explanations the results of intellectual activity provided by the Contractor.
8.3 The results of intellectual activity are provided to the Customer by the Contractor on an "as it is" basis, in the form in which they were provided to the Customer. The Contractor is not responsible to the Customer for the discrepancy between the results of intellectual activity and the expectations of the Customer. The Customer is solely responsible for the possible consequences of using the results of intellectual activity.
8.4 The Customer is not entitled to:
– to demand from the Contractor changes, updates, modification and adaptation of the results of intellectual activity, delivery of updates to him at no additional paying;
– reproduce and/or distribute (including by selling and/or making copies or rental) the Website and its contents, as well as the materials received;
– give third parties the right to access the Contractor's materials;
– copy and/or distribute any materials, including their parts, elements.
9. RESOLUTION OF DISPUTES
9.1 Form and methods of sending claims:
9.1.1 Claims are sent to: the Contractor at the e–mail address specified in the section of the Offer "Details of the Contractor", to the Customer - at the e-mail address specified when placing the order.
9.1.2 In the claim, the Customer must indicate his surname, first name, patronymic (the latter – if available). The Customer must attach documents and materials in electronic form confirming the Customer's arguments in the claim.
9.1.3 Claims must be considered by the Parties within 10 (ten) calendar days from the date of their receipt in writing by e-mail, unless other deadlines are mandatory provided for by the legislation of the Russian Federation.
9.1.4 All disputes and disagreements between the Parties will, if possible, be resolved through negotiations, and if no agreement is reached through negotiations – in court in accordance with the legislation of the Russian Federation.
10. USE OF PERSONAL DATA
10.1 The Customer consents to the Contractor to process their personal data provided when placing an order in the amount and in accordance with the Personal Data Processing Policy posted on the Website.
10.2 The Customer may revoke consent to the processing of personal data at any time by sending the Contractor a corresponding notification to the Contractor's email address.
11. PAYMENT DETAILS OF CONTRACTOR
INTERMEDIARY BANK: RAIFFEISEN BANK INTERNATIONAL AG (Vienna, Austria)
BANK BENEFICIARY: EVOCABANK CJSC (Yerevan, Armenia)
BENEFICIARY: RANKS AAA LLC
ADDRESS: KHANJYAN 50, Yerevan, ARMENIA
ACCOUNT NUMBER: 16600770364701
INTERMEDIARY BANK: RAIFFEISEN BANK INTERNATIONAL AG (Vienna, Austria)
BANK BENEFICIARY: EVOCABANK CJSC (Yerevan, Armenia)
BENEFICIARY: RANKS AAA LLC
ADDRESS: KHANJYAN 50, Yerevan, ARMENIA
ACCOUNT NUMBER: 16600770364701